At Leather Jackets Canada, we’re committed to getting your premium leather wear to you as swiftly and securely as possible. Please review our Delivery Policy below to learn about our handling times, shipping timeline, and other delivery details.

1. Order Processing Time

  • Handling Time: Every order is carefully processed, inspected, and packaged by our team within 3 business days of order confirmation.
  • Orders placed on weekends or public holidays begin processing on the next business day.

2. Shipping & Delivery Estimates

  • Shipment Time: Once your order has been processed (after the 3-day handling period), it is handed over to our trusted carriers.
  • Delivery Window: Typical delivery takes 6 to 8 business days from the date of shipment.
  • Total Transit Time: Please allow up to 11 business days in total—from order placement to delivery—under normal conditions.

3. Order Tracking

  • Once your package ships, you will receive an email confirmation containing your tracking number and a link to monitor your shipment’s progress.
  • Please allow 24 hours for the carrier’s tracking system to update with your tracking information.

4. Delivery Restrictions & Exceptions

  • Remote Areas: Delivery to certain remote locations may incur additional transit times or surcharges. We will contact you if extra fees apply.
  • Customs & Duties: For international orders outside Canada, import duties, taxes, and customs clearance delays may apply and are the responsibility of the recipient.
  • Force Majeure: We are not liable for delays caused by events beyond our control (e.g., natural disasters, strikes, carrier disruptions).

5. Lost or Damaged Shipments

  • If your package appears damaged upon delivery, please refuse the shipment and contact our Customer Support team immediately.
  • For lost or missing packages, notify us within 30 days of the estimated delivery date so we can file a claim with the carrier on your behalf.

6. Contact Us

If you have any questions about your order status or our Delivery Policy, please reach out:

  • Email: info@infosalarnabigmail-com
  • Live Chat: Available Monday–Friday, 9 AM–5 PM (EST)